FAQ
frequently asked question
Where can I find my order tracking number?
When your order is shipped, we will send your notification to your e-mail address with your order number, and you can follow the status of your order moment by moment from the order tracking section with your order number.
When will I receive my order
Orders shipped with standard shipping will arrive 1-2 weeks after your cargo is shipped all over the world, if you have selected fast shipping, your product will arrive in 2-3 business days.
Is there a refund or exchange
Returns or exchanges are only available in certain circumstances, such as if you receive the wrong size product or your product is damaged or defective. For more information, please see our returns policy.
Do you provide shipping to Turkey and do we have problems with customs
Yes, we provide shipping to Turkey, and all over the world, including turkey, you will not be charged any additional fees other than your order amount, including customs tax, and there is no customs clearance in any country, so you do not have to pay any fees other than the order amount.